Ernest Doe Service Update – Important Notice

We wish to keep you informed of developments throughout these challenging and unprecedented times.

We are currently experiencing heavy demand on our website and high call volumes to our enquiry lines. We are trying to respond as quickly and efficiently as we can but please bear with us.

Customers with existing orders

For customers who have already placed an order with us, please be aware that the delivery may take longer than originally advertised. Please accept our apologies if this is the case, but we thank you for your patience.

New orders

Our website continues to operate for all customers on a CLICK AND COLLECT or POSTAL DELIVERY (for smaller items) basis only. If you need to purchase ‘essential items’ that you need to have delivered please call us on 01245 383558 to discuss your specific requirements so that we can establish whether or not we are able to fulfil the order for you. Please note there is a flat rate of £18 for any orders delivered within a 15 mile radius of our stores, subject to stock and staff availability.

Please be assured that we are doing everything we can whilst observing government guidelines and PHE advice.

Take care and be safe

The Ernest Doe Web Team