Contact

Customer Service & Online Ordering

For general advice about a product or your order please call us on: +44 (0)1245 383565

Mon - Friday: 8.30am - 5.00pm

Write to us:

Ernest Doe & Sons Limited
Ulting,
Maldon,
Essex
CM9 6QH

General Enquiry Form

Contact your nearest branch

Your Location:
Click a branch to view opening times and more information.
Ernest Doe

Delivery

Click and Collect Service

All our products are available to collect from your local Ernest Doe branch. After you have placed your order we will contact you to advise when your order will be available to pickup. This may take 3-5 days depending if your order is subject to a Pre Delivery Inspection*.

To find your local branch, use our branch locator.

Royal Mail Post

Postage rates vary depending upon location within the UK.

  • up to £25 = £4.65 small parcel only second class
  • up to 2kg = £4.95 medium parcel only second class
  • 2kg + = £8.25 via Courier (Mainland UK Only)

Postal option only available on selected products and only available within the UK.

Local Delivery

We can offer local delivery to UK customers within a certain radius of our Ernest Doe branches.

  • Standard Local Delivery = £18

Unfortunately, we are unable to deliver within the congestion charging zone.

UK Courier

For certain larger products we offer a mainland UK delivery service for a flat rate of £48.00. Available when you see the “courier pallet” delivery option.

*Pre Delivery Inspection - Items marked with the PDI flag indicate that the machine is fully assembled, tested and run up ready to use. Including all oils.

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